Training
Workplace training for managers and leaders
AWS delivers practical manager training, workplace conduct training, bullying and harassment training, psychosocial safety training, conflict resolution training, investigation skills and leadership capability programs. Content is designed by practitioners who investigate and advise on the same matters every day, grounded in current legislation, regulator guidance and recent case law — not generic eLearning.
Our approach
Diagnostic
Capability baseline and risk profile reviewed before content is finalised.
Tailored content
Manager training, workplace conduct, bullying and harassment, psychosocial safety, conflict resolution and investigation-skills modules built around your policies, delegations and operating context.
Scenario-based delivery
Live scenarios drawn from real (de-identified) Australian matters, focused on leadership capability under pressure.
Reinforcement
Manager toolkits, decision aids and refresher cycles.
Delivery formats
In-person workshops at your site, virtual sessions, and short briefings for leadership groups. Sessions are sized for discussion rather than lecture.
Tailoring inputs
Your policies, delegations, reporting pathways, recent (de-identified) matters and the decisions your managers actually face.
Participant materials
Session workbook, decision aids and escalation prompts that managers keep and use after the session.
Practical outputs
An attendance and content record for your training register, and a short summary of capability gaps observed during the session.
Outcomes
- Managers who can identify, escalate and respond to workplace conduct, bullying, harassment and psychosocial risk issues.
- Stronger conflict resolution and investigation skills across people leaders.
- Documented training records suitable for regulator and tribunal use.
- Reduced reliance on external advice for routine decisions.
Related resources
- Sexual harassment prevention: policies, reporting pathways and manager training →
What manager training needs to cover under the positive duty.
- Performance management and procedural fairness in workplace processes →
The decision-making standards managers are trained against.
- Online workplace conduct and psychosocial risk →
Conduct scenarios that increasingly appear in manager training.
- Managing termination risk through fair and documented processes →
Documentation habits that training is designed to build.